Live Event

How to Enhance Customer Service with AI Tools: Featuring Close, JustCall, & Make

Watch the recording to learn how to leverage AI tools to enhance your customer support teams and better serve your customers.

Hosted by
Mathew Patterson

Customer Service Educator

Hosted by
Mathew Patterson

Customer Service Educator

It’s not human or AI, it’s both, and they’re better together.

We discussed the future of AI and support teams, and shared practical ways integrated AI services can improve customer experiences. Our panel of speakers featured James Urie, Senior Partnerships Manager at Close, Jason Ashman, Senior Director of Strategic Alliances & Partnerships at JustCall, Nikita Popushoi, Strategy and Operations Director at Make, and Mat Patterson, Customer Service Educator at Help Scout.

In this webinar, you’ll:

  • Get insights on how Support teams can use AI as an augmentation rather than a replacement.

  • Learn how incorporating AI into your Support teams can improve productivity and build customer loyalty by offering a higher-quality customer experience.

  • Gain a deeper understanding of how to leverage AI to move faster, at scale, and more cheaply.

  • And more! 

This webinar aired on October 12th at 3:00 pm (ET). You can watch the recording now by clicking on the video above!

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Mathew Patterson
Mathew Patterson

After running a support team for years, Mat joined the marketing team at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with him on Twitter and LinkedIn.

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